With the advancement of technology, TechDWe know that the standard of generative AI (Gen AI) is dependent upon accurate data sourcing. A reliable and trustworthy data source is important for cross-departmental information sharing. By implementing generative AI, we’re capable of expand our knowledge easily, quickly and efficiently and develop into a resource for many individuals.
In today's rapidly evolving digital world, easy responses are critical to delivering outstanding user experiences.
Our partnership with IBM makes it easier to deliver scalable solutions that companies can implement quickly. This efficiently meets data management, conversational interface, and natural language processing needs. Our solution is a mix of IBM Db2, IBM watsonx™ Assistant and NeuralSeek.
A coordinated partnership: How these tools work together
Using IBM Db2, IBM watsonx Assistant, and NeuralSeek, we offer a comprehensive solution that streamlines data management, improves accessibility, and helps ensure security and integrity across your organization.
- IBM DB2: A reliable, high-performance database for enterprise-level applications designed to store, analyze, and retrieve data efficiently. We have many years of experience in reliability, scalability, security and performance. IBM Db2 serves because the backbone and provides a strong database for storing and managing data.
- IBM Watsonx Assistant: Using AI to know and reply to natural language queries, including those related to databases. Watsonx Assistant retrieves information from Db2 databases to reply user queries and performs actions based on user requests. Additionally, Db2 seamlessly integrates with watsonx Assistant's natural language processing capabilities to investigate unstructured data and derive insights.
- NeuralSeek: An advanced tool that improves the natural language capabilities of current systems and facilitates intuitive navigation of enormous databases. NeuralSeek extends Db2's search and retrieval capabilities and helps watsonx Assistant access relevant information. Additionally, NeuralSeek's language understanding capabilities improve watsonx Assistant's accuracy in interpreting user input, leading to more precise responses. NeuralSeek prioritizes customer security and privacy by encrypting data each in transit and at rest, protecting it from unauthorized access and maintaining its confidentiality. Strict access control mechanisms regulate data access based on user roles and permissions. This ensures that only authorized personnel can view or manipulate the information, minimizing the danger of information breaches and unauthorized use.
Together, these technologies enable firms to develop powerful and intelligent conversational interfaces that effectively understand, reason about, and reply to user requests.
Our integrated solution combines fast data access with advanced natural language processing capabilities, allowing you to effortlessly interact with users. Whether you're answering customer inquiries or providing immediate support, our solution meets different needs.
Supporting user adoption and competency
We help customers experience the transformative advantages of AI-driven insights and efficiency by seamlessly integrating our solution into existing workflows. By improving user adoption and literacy, customers can realize the complete potential of their data while helping to make sure the utmost privacy and security.
You can tailor training programs to the person roles, responsibilities and skill levels of your team members. Through comprehensive introductory and ongoing training, you provide your employees with the abilities they need for continuous competency development and assured use.
You are also welcome to affix our monthly webinars where you possibly can gain deeper insights into our products and learn best practices for implementation and usage.
Our product in use
A widely known family-owned retailer within the US leveraged the facility of IBM and NeuralSeek solutions to redefine their online shopping with IBM watsonx Assistant with NeuralSeek evaluation. This integration bridged virtual and in-store experiences and improved customer engagement. The use of the Db2 database and rapid deployment enabled rapid adaptation to changing market requirements.
This approach seamlessly delivered personalized product descriptions, made it easier to retrieve relevant information, and provided tailored support. Retrieval augmented generation technology improved call center efficiency, alleviated customer frustration, and provided invaluable insights into buyer behavior. Optimized access to effective product descriptions ensured a competitive advantage in online retail.
The implementation of IBM Db2, IBM watsonx Assistant and NeuralSeek enabled the corporate to reply to customer needs straight away and highly personalized manner, enabling informed decision making through a deep understanding of its online shopper demographic. This holistic approach not only contributed to customer satisfaction, but in addition solidified the corporate's position as an progressive industry leader committed to excellence.
Become an AI value creator
