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Governments must deal with the true impact of AI and never get caught up within the hype of massive tech firms.

Statistics Canada recently published an in depth report It is estimated that artificial intelligence is prone to have an effect on jobs in the approaching years.

The report ends with an optimistic message for professionals in education and healthcare: Not only are they expected to maintain their jobs, but their productivity can even be boosted by AI advances. But for those in finance, insurance, information technology and culture, the outlook is bleaker: their careers will likely be derailed by AI.

Should doctors and teachers breathe a sigh of relief while accountants and writers panic? Maybe, but not based on the info on this report.

What Statistics Canada offers here is a comparatively meaningless exercise. It assumes that it’s technology itself and its complement to human effort that’s the deciding factor, relatively than the business models designed to undermine our common humanity. With this error, the report is yet one more victim of corporate-driven optimism on the expense of uglier business realities.

High presence within the AI ​​hype

Companies that drive recent innovations or products that play on our biggest hopes and fears are nothing recentPerhaps the one novel thing about that is the sheer scale of massive tech firms' hopes for AI's impact, which appears to be reaching every industry.

So it isn’t any surprise that There is widespread fear about which industries and sectors will likely be replaced by AI. And it's not surprising that Statistics Canada is attempting to allay a few of these fears.



The study divides occupations into three categories:

  • those with high AI exposure and low complementarity, meaning humans may compete directly with machines for these roles;
  • those with high AI use and high complementarity, where automation could increase the productivity of staff who remain essential to the job;
  • and people with low AI exposure, where a alternative doesn’t yet appear to be a threat.
Statistics Canada recently published an in depth report assessing which occupations are prone to be affected by artificial intelligence in the approaching years.
THE CANADIAN PRESS/Nathan Denette

The authors of the report claim that their approach – examining the connection between exposure and complementarity – is superior to older methods that cope with manual versus cognitive or repetitive versus non-repetitive Tasks in analyzing the impact of automation on jobs.

However, by specializing in these categories, the study still falls into the hype of firms. These evaluation categories were developed in 2021. In recent years, recent windows have opened that give us a clearer have a look at the ways by which big tech firms are rapidly deploying AI. The newly uncovered unethical tactics render the predictive categories of exposure and complementarity just about meaningless.

AI is commonly driven by people

Recent developments have shown that even jobs with high AI use and low AI complementarity still depend on humans behind the scenes to do necessary work. Take Cruise, the self-driving automobile company, for instance. Acquired by General Motors in 2016 for greater than $1 billion. Taxi driving is a job with high AI exposure and low AI complementarity – we assume that a taxi is driven either by a human driver or, whether it is driverless, by AI.

As it seems, Cruise's “autonomous” taxis in California weren’t actually driverless. There were human intervention from a distance every few miles.

If we were to investigate this job closely, we’d have to contemplate three categories. The first is for human drivers within the automobile, the second for remotely controlled human drivers, and the third for autonomous AI-controlled vehicles. The second category makes the complementarity here quite high. But the proven fact that Cruise, and doubtless other technology firms, tried to maintain it secret raises an entire recent world of questions.

A white and red car with the word “Cruise” on the side drives along a street
A General Motors Cruise vehicle drives through the streets of San Francisco in October 2023.
(Shutterstock)

An analogous situation arose at Presto Automation, an organization that focuses on AI-powered drive-thru ordering for chains like Checkers and Del Taco. The company described itself as considered one of the biggest “Work automation technology provider“ within the industry, but it surely was revealed that much of the “automation” by human labor within the Philippines.

Software company Zendesk presents one other examplePreviously, Zendesk charged its customers based on how often the software was used to unravel customer problems. Today, Zendesk only charges when its proprietary AI completes a task without human intervention.



Technically, this scenario may very well be described as high presence and high complementarity. But do we wish to support a business model where the shopper's first point of contact is prone to be frustrating and unhelpful? Especially when you realize that firms are going all out on this model because they don't should pay for these unhelpful interactions?

Business models examined

Currently, AI is more of a business challenge than a technology one. Government institutions like Statistics Canada have to be careful not so as to add to the hype around AI. Policy decisions have to be based on a critical evaluation of how businesses actually use AI, not on exaggerated forecasts and company agendas.

To develop effective strategies, it’s critical that call makers deal with how AI will actually be integrated into businesses, relatively than getting lost in speculative predictions which will never fully come true.

The role of technology ought to be to advertise human well-being, not simply to cut back labor costs for firms. Every wave of technological innovation has raised concerns about job losses. The proven fact that future innovations could replace human labor will not be recent, neither is it something to be feared. Rather, it should prompt us to think critically about the way it is used and who can profit from it.

Policy decisions should subsequently be based on accurate, transparent data. Statistics Canada plays a vital role on this as a key data provider. It must provide a transparent, unbiased view of the situation and make sure that policymakers have the correct information to make informed decisions.

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