HomeArtificial IntelligenceOpenAI injected shopping into the chats of 800 million ChatGPT users -...

OpenAI injected shopping into the chats of 800 million ChatGPT users – here's why it matters

At 6 a.m. your phone buzzes. It's ChatGPT: “I see you're traveling to New York this week. Based in your preferences, I discovered three restaurants near your hotel. Would you want me to make a reservation?”

You didn't ask for this. The AI ​​knew your plans just by scanning your calendar and emails and decided to assist. Later, you mention to the chatbot that you simply need flowers on your wife's birthday. Beautiful arrangements appear within the chat inside seconds. You tap one: “Buy now.” Completed. The flowers have been ordered.

This isn't science fiction. On September 29, 2025, OpenAI and payment processor stripes began the Agent trading protocol. This technology permits you to immediately buy things on Etsy inside ChatGPT conversations. ChatGPT users are set to realize access to over 1 million other Shopify merchants, from big brand names to small shops.

As Marketing Researcher who study How AI influences consumer behaviorWe consider we’re witnessing the start of the most important change in the best way people shop for the reason that introduction of smartphones. Most people do not know it's happening.

OpenAI's ChatGPT takes on e-commerce with Etsy and Shopify partnership.

From search to operation

For three a long time, the web has worked the identical way: you wish something, you google it, you compare options, you select, you purchase. You are on top of things.

This era is coming to an end.

AI shopping assistants are evolving in three phases. First got here “on-demand AI.” You ask ChatGPT an issue and it answers. That's where most persons are today.

Now we enter “Ambient AI” where AI suggests things before you ask. ChatGPT monitors your calendar, reads your email, and offers unsolicited recommendations.

Coming soon is “autopilot AI,” where the AI ​​makes purchases for you with minimal input from you. “Order flowers for my anniversary next week.” ChatGPT checks your calendar, remembers preferences, processes payment and confirms delivery.

Each phase increases comfort but gives you less control.

The manipulation problem

The AI’s responses create what researchers call an “advice illusion.” If ChatGPT suggests three hotels, don't see them as promoting. They feel like recommendations from a knowledgeable friend. However, you don't know if these hotels paid for placement or if there are higher options that ChatGPT didn't show you.

Traditional promoting is something that the majority people have learned to acknowledge and reject. But AI recommendations appear objective even after they usually are not. With One-Tap Buying, your complete process is so seamless that it’s possible you’ll not need to stop to check options.

OpenAI shouldn’t be alone on this race. That same month, Google announced its competing protocol, AP2. Microsoft, Amazon and Meta construct similar systems. Whoever wins will have the ability to manage how billions of individuals buy things, potentially capturing a percentage of trillions of dollars in annual transactions.

What we do without

This convenience comes with a price that the majority people haven't considered.

Privacy: In order for the AI ​​to suggest restaurants, it must read your calendar and emails. In order for it to purchase flowers, it needs your purchase history. People will trade total surveillance for convenience.

Choice: At the moment you will likely be presented with several options when searching. With AI because the middleman, it’s possible you’ll only see three options that ChatGPT chooses. Entire corporations could turn out to be invisible if AI ignores them.

Power of Comparison: When ChatGPT suggests products with one-tap checkout, the friction that made you stop and compare disappears.

The AI ​​Autopilot scale shows how convenience takes precedence over alternative and control.
Yuanyuan (Gina) Cui and Patrick van Esch

It happens faster than you think that

ChatGPT reached 800 million weekly users grow 4 times faster than social media platforms by September 2025. Major retailers began using OpenAI’s Agentic Commerce Protocol just days after its launch.

History shows that individuals often underestimate how quickly they get used to practical technologies. Not way back, most individuals wouldn't have considered moving into a stranger's automotive. Uber has it now 150 million users.

Convenience at all times wins. The query shouldn’t be whether AI shopping will turn out to be mainstream. It's about whether people actually retain control over what they buy and why.

What you possibly can do

The open Internet gave people a world of knowledge and alternative. The AI ​​revolution could eliminate that. Not by forcing people to do it, but by making it really easy to let the algorithm resolve that they forget what it's like to truly resolve for themselves. Buying things becomes as mindless as sending a text message.

Furthermore, a single company could turn out to be the gatekeeper for all digital purchases, with the potential for monopolization even beyond Amazon's current dominance in e-commerce. We consider it is crucial to at the least have a energetic public discussion about whether that is the long run that individuals actually want.

Here are some steps you possibly can take to withstand the lure of convenience:

Question AI suggestions. When ChatGPT suggests products, try to be aware that you simply are seeing a hand-picked selection and never your whole options. Before making a one-tap purchase, stop and ask: Would I purchase this if I had to go to five web sites and compare prices?

Review your privacy settings fastidiously. For convenience, understand what you might be trading.

Talk about it with family and friends. The switch to AI shopping is occurring without public awareness. Now is the time to have conversations about acceptable limits before one-tap purchasing becomes so normal that it seems strange to query.

The invisible price tag

AI learns what you wish, perhaps even before you wish it. Every time you tap “Buy Now,” you’re training it—teaching it your patterns, your weaknesses, and the time of day you purchase on impulse.

Our warning shouldn’t be about rejecting the technology. It's about recognizing the trade-offs. Every convenience has its price. Every tap involves data. The corporations that develop these systems are betting that you simply won't notice, and normally they're probably right.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Must Read