Is Google seek for internal company knowledge finally here…but from OpenAI? It actually seems that way.
Today OpenAI Enterprise knowledge introduced in ChatGPTa crucial recent feature for subscribers to ChatGPT's Business, Enterprise and Edu paid plans that enables them to tug their company's data directly from third-party workplace apps akin to Slack, SharePoint, Google Drive, Gmail, GitHub and HubSpot and mix it into ChatGPT output to them.
As Fidji Simo, CEO of Applications at OpenAI, said in a post on the social network
Interestingly, OpenAI's blog post about this feature states that it’s “based on a version of GPT-5 that’s trained to look multiple sources to offer richer and more accurate answers,” which sounds to me like a brand new, fine-tuned version of the family of models that the corporate released back in August, although there are not any further details about the way it was trained.
Nonetheless, corporate data in ChatGPT is being rolled out globally and is meant to make ChatGPT a single access point for verified corporate information, supported by secure integrations and enterprise-grade compliance controls, and supply employees with much faster access to their company's information while at work.
Now, as a substitute of going to Slack to seek out the duty and directions given to you, or going to Google Drive and opening specific files to seek out the names and numbers you must call, ChatGPT can deliver all of this information directly into your chat session – so long as your organization enables the appropriate connections.
As OpenAI Chief Operating Officer Brad Lightcap wrote in a post on the social network X: “The company's knowledge has modified the best way I exploit ChatGPT at work greater than anything we've developed before – tell us what you’re thinking that!”
It builds on the third-party app connectors that were introduced back in August 2025, although these were only intended for individual users of the ChatGPT Plus plans.
Connect ChatGPT to workplace systems
Enterprise teams often face the challenge of fragmented data across different internal tools – email, chat, file storage, project management and customer platforms.
Enterprise Knowledge bridges these silos by enabling ChatGPT to connect with approved systems akin to and other supported apps through enterprise-managed connectors.
Each answer generated with company knowledge includes citations and direct links to the unique sources, allowing teams to confirm where specific details got here from. This transparency helps firms maintain the trustworthiness of their data while increasing productivity.
OpenAI confirms that the corporate's knowledge uses a version of GPT-5 that’s optimized for multi-source reasoning and cross-system synthesis, providing detailed, contextually accurate results even across disparate sources.
Designed for enterprise control and security
The company's knowledge was developed from the bottom up for corporate governance and compliance. It respects existing permissions inside connected apps – ChatGPT can only access what a user is already allowed to view – and by default never trains on corporate data.
Security features include industry-standard encryption, support for SSO and SCIM for account provisioning, and IP allowlists to limit access to approved corporate networks.
Enterprise administrators may also define role-based access control (RBAC) policies and manage permissions on the group or department level.
OpenAI's Enterprise Compliance API provides a full audit trail that enables administrators to review conversation logs for reporting and regulatory purposes.
This feature helps firms meet internal governance standards and industry-specific requirements akin to SOC 2 and ISO 27001 compliance.
Admin configuration and connector management
Enterprise deployment requires administrators to enable Enterprise Knowledge and its connectors within the ChatGPT workspace. Once connectors are energetic, users can authenticate their very own accounts for every work app they should access.
In Enterprise and Edu plans, connectors are disabled by default and require explicit admin approval before employees can use them. Administrators can selectively enable connectors, manage access by role, and require SSO-based authentication for increased control.
In contrast, Business Plan users have connectors mechanically activated in the event that they can be found of their workspace. Administrators can proceed to observe which connectors are approved, ensuring compliance with internal IT and data policies.
Enterprise Knowledge is on the market to any user with at the least one energetic connector, and admins can configure group-level permissions for various teams – for instance, limiting GitHub access to engineering while enabling Google Drive or HubSpot for marketing and sales.
How corporate knowledge works in practice
Activating corporate knowledge is simple. Users can start a brand new or existing conversation in ChatGPT and choose Enterprise Knowledge from the message creator or Tools menu.
After authenticating their connected apps, they will ask questions as usual, akin to: B. “Summarize the newest feedback and risks on this account” or “Create a Q4 performance summary from project trackers.”
ChatGPT searches the connected tools, retrieves relevant context, and creates a response with full citations and source links.
The system can mix data across apps—for instance, combining Slack updates, Google Docs notes, and HubSpot CRM records—to create an integrated view of a project, customer, or initiative.
If Enterprise Knowledge isn’t chosen, ChatGPT may proceed to make use of connectors in a limited capability as a part of the usual experience, but responses won’t include detailed citations or multi-source synthesis.
Advanced use cases for enterprise teams
For development and operations managers, enterprise knowledge can act as a centralized information layer that uncovers updates and dependencies in complex workflows in real time. For example, ChatGPT can summarize open GitHub pull requests, highlight unresolved linear tickets, and cross-reference Slack engineering discussions – all in a single output.
Technical teams may also use it for incident retrospectives or release planning by pulling relevant information from issue trackers, logs, and meeting notes. Procurement or finance leaders can use it to consolidate purchase requests or budget updates across shared drives and internal communications.
Because the model can reference structured and unstructured data concurrently, it supports a wide range of scenarios – from compliance documentation reviews to cross-departmental performance summaries.
Data protection, data residency and compliance
Corporate data protection is a central design element of corporate knowledge. ChatGPT processes data in accordance with OpenAI's enterprise-grade security model, ensuring that no connected app data leaves the secure boundary of the organization's authorized environment.
Data residency policies vary by connector. Certain integrations, akin to Slack, support region-specific data storage, while others – akin to Google Drive and SharePoint – can be found to US-based customers with or without data storage at rest. Organizations with regional compliance obligations can review connector-specific security documentation for details.
Corporate Knowledge has no geographical restrictions, making it suitable for multinational organizations operating in multiple jurisdictions.
Limitations and future improvements
Currently, users must manually enable company information in each recent ChatGPT conversation.
OpenAI is developing a unified interface that mechanically integrates enterprise knowledge with other ChatGPT tools – akin to browsing and charting – so users don't have to change between modes.
When the Enterprise Knowledge feature is enabled, web browsing and visual output generation are temporarily disabled. However, users can switch modes inside the same conversation to re-enable these features.
OpenAI can be continuing to expand the network of supported tools. Recent updates have added connectors for Asana, GitLab Issues, and ClickUp, and OpenAI plans to support future Model Context Protocol (MCP) connectors to enable custom, developer-built integrations.
Several essential details about Corporate knowledge remain unclear based on OpenAI's published materials. It isn’t yet known whether the system will have the ability to acknowledge and exclude information marked as sensitive, whether organizations will have the ability to individually opt in or out of information training for this feature, or whether users will ultimately have the ability to decide on which model is behind it.
OpenAI also hasn't said whether this version of GPT-5 is recent or specific to the feature, or what service level guarantees are in place to make sure accuracy and forestall hallucinations in company-specific responses. VentureBeat has emailed OpenAI speakers these and related questions and is awaiting a response, which we are going to publish after we receive it.
Availability and Getting Started
Enterprise Knowledge is now available to all ChatGPT Business, Enterprise and Edu users. Organizations can start by enabling the feature within the ChatGPT message creator and connecting approved work apps.
For enterprise deployments, OpenAI recommends a phased deployment: first enabling core connectors (like Google Drive and Slack), configuring RBAC and SSO, then expanding to specialized systems once data access policies have been reviewed.
Procurement and security leaders evaluating the feature should note that the enterprise knowledge is roofed by the present ChatGPT Enterprise terms and uses the identical encryption, compliance and repair level guarantees.
With enterprise insight, OpenAI goals to make ChatGPT not only a conversational assistant, but an intelligent interface to enterprise data – delivering confident, contextual insights that help technical and business leaders act with confidence.
