OpenAI has released recent enterprise governance for patrons using ChatGPT Enterprise around compliance, data security, and secure scaling of access.
OpenAI's recent Enterprise Compliance API provides ChatGPT Enterprise users with a record of timestamped interactions for conversations, uploaded files, metadata, ChatGPT storage, and workspace users. This record enables organizations to audit the information they share on ChatGPT Enterprise.
While OpenAI offers the API, the corporate has also partnered with several third-party compliance providers that users can connect with. These include integrations with Forcepoint, Global Relay, Microsoft Purview, Netskope, Palo Alto Networks, Relativity, Smarsh, and zScaler.
“These recent integrations, offered by the next vendors, support a variety of compliance-related activities, resembling archiving, audit trails, data redaction and retention, and policy enforcement,” OpenAI said in a blog entry.
The company said organizations, even those in highly regulated industries, can use these integrations to comply with GDPR, HIPAA and FINRA rules. Additionally, corporate legal departments can maintain a “paper trail” of documents and be sure that personal data they were told to delete has actually been deleted.
Managing users
ChatGPT Enterprise customers often have numerous users. To manage this, OpenAI will introduce an identity management system to simplify permissioning. The Cross-Domain Identity Management (SCIM) system will synchronize user access information and update who can use the platform. This allows account managers to quickly provision or remove access to ChatGPT Enterprise.
The feature has been in beta, but the corporate plans a wider release next week. OpenAI said ChatGPT Enterprise can connect with directors through Okta Workforce, Microsoft Entra ID, Google Workspace and Ping. It may also support custom SCIM.
More extensive controls
An additional feature gives account administrators more control over custom GPTs and special-purpose chatbots that their employees can create. The recent feature lets administrators specify which services the GPT can hook up with using an inventory of approved domains. OpenAI said that previously, administrators could only block some custom GPT actions.
Administrators may also create user groups, manage sharing permissions, remove GPTs, transfer ownership, and approve external GPTs. These controls complement existing features resembling single sign-on, custom data retention, and encryption.
OpenAI introduced ChatGPT Enterprise in 2023 as a second paid option for the favored ChatGPT. The Enterprise tier offers “enterprise-grade security,” larger context windows, and faster result times, greater than its other paid products like ChatGPT Plus and ChatGPT Teams, which can be an enterprise solution but designed for a smaller variety of seats.
OpenAI COO Brad Lightcap said in April that 2024 can be the “Year of the Company” for the corporate because it sees growth on this sector. ChatGPT Enterprise plays an enormous role in promoting the corporate, but the corporate also has APIs that allow corporations to integrate OpenAI's base models into their very own applications.
ChatGPT Enterprise is powered by OpenAI's GPT-4o, although the corporate recently released GPT-4o mini, a smaller version of its recent AI flagship model.
