After making many Gemini AI features standard Google WorkspaceAccording to Google executives, this can be a move to deploy AI agents at scale across many organizations that use the cloud productivity platform (which incorporates popular enterprise applications similar to Google Drive, Gmail, Google Calendar, Google Meet, Google Sheets, Google slides etc.). ).
Google Workspace is utilized by at the least 8 million paying customers and due to this fact controls a whopping 84.95% of the cloud work app market Thrivean internet marketing agency.
Aparna Pappu, vice chairman and general manager of Google Workspace, said Google has taken a “crawl, walk, run” approach to creating AI agents accessible to more users.
“You can consider agent onboarding as a series of constructing blocks where people train their assistants to find out how they work,” Pappu said during a question-and-answer session with reporters and analysts at a Gemini at Work event on Thursday in New York. “We are working on a gaggle of trained assistants who will result in agents.”
Google announced earlier this week that the standalone Gemini chat app – based on the Gemini AI model – is now integrated into the Workspace for Business, Enterprise and Frontline paid accounts.
With Gemini for Workspace, users can ask Gemini to summarize emails in Gmail, find information stored in multiple documents on Google Drive, or write a natural language prompt in Sheets to create a custom chart.
Unlike other platforms that focus on specific workflows, similar to: With sales and marketing releasing AI agents, Google Workspace reaches a large and diverse audience.
Pappu noted that Google has been desirous about agents for Workspace for a while. She pointed to Chip, the AI ​​teammate demonstrated during Google's I/O Developer conference in May.
“At Google I/O, we introduced AI Teammates, an AI worker who completes a selected task. We ultimately wish to implement this at scale in an organization that we consider Workspace will help with,” said Pappu.
Google also plans to regularly roll out Gemini-based workflow automation to Workspace starting in October.
Workflow automation would allow users to set automated tasks that mechanically read, categorize, and take an motion on an email or document.
For example, when a user receives an email with an invoice, Gemini knows that it is expounded to finance and budgeting after which routes the invoice to the suitable team for payment.
This variety of workflow orchestration can also be one in every of the constructing blocks for AI agents.
Agents for more users
AI agents have turn out to be a touchpoint for a lot of corporations concerned with worker productivity. In the past month alone, several corporations have released AI agents or connections for AI agents. Slack has added Salesforce AI agent integration. Asana, connections, working day, Adobe Express And author. ServiceNow has also released its own AI agents for patrons.
Meta also said it’ll add features that allow users to create agents on WhatsApp or Messenger to reply questions.
It's no surprise that a big company like Google offers its many purchasers access to AI agents.
Many corporations, large and small, use Google's Workspace suite of email, documents, and spreadsheets, together with other Google Cloud products that connect with customer management systems and the like.
Google relies on AI-powered productivity
The goal of Google's Gemini at Work event was to point out how much the corporate's flagship AI models have saved its customers time.
“We hear from customers that they’re seeing higher worker retention and even higher worker satisfaction through the use of Gemini,” Pappu said. “It’s really about greater than just saving time, but additionally getting the little tedious tasks done.”
Google says customers who use Gemini – in Workspace or elsewhere – have been in a position to be more productive and reduce the period of time typically spent on tedious tasks like coding translations.
Pappu said Gemini has enabled more corporations to turn out to be more competitive, even once they are small, because Gemini offers expertise without the necessity for consultants.
